PoultryWinner
Open the appFungua programu

Payments and refundsMalipo na marejesho

Paid plans are charged through an independent payment provider, and your plan is activated after the payment is confirmed. Paid plans do not renew automatically: each payment buys one period (a month or a year), and we remind you before it ends so you can pay again. Your plan continues until the end of the period you paid for.

Fees are non-refundable except where the law requires or where we state otherwise at purchase. If a payment fails or is reversed, your account returns to the free Standard plan. Your records are never deleted because a plan ends or a payment fails.

Payment for the paid plans is not open yet. This page will stay the same when it opens, and we will announce it here and in the app.

Problem with a payment?

Email zakayotechnologies@gmail.com and include the email you sign in with, your farm name and the payment reference. Card and mobile-money details are entered with the payment provider and we never see them, so please do not send them to us.

These words summarise section 8 of the Terms of use. If they ever differ, the Terms of use apply.

Mipango ya kulipia hutozwa kupitia mtoa huduma huru wa malipo, na mpango wako huwashwa baada ya malipo kuthibitishwa. Mipango ya kulipia haihuishwi yenyewe: kila malipo hununua kipindi kimoja (mwezi au mwaka), na tunakukumbusha kabla hakijaisha ili ulipe tena. Mpango wako unaendelea hadi mwisho wa kipindi ulicholipia.

Ada hazirudishwi isipokuwa sheria inapohitaji au tunaposema vinginevyo wakati wa ununuzi. Malipo yakishindwa au kurudishwa, akaunti yako inarudi kwenye mpango wa bure wa Standard. Rekodi zako hazifutwi kamwe kwa sababu mpango umeisha au malipo yameshindwa.

Malipo ya mipango ya kulipia bado hayajafunguliwa. Ukurasa huu utabaki kama ulivyo yatakapofunguliwa, na tutatangaza hapa na ndani ya programu.

Tatizo la malipo?

Tuandikie kwa zakayotechnologies@gmail.com ukiweka barua pepe unayoingia nayo, jina la shamba lako na namba ya kumbukumbu ya malipo. Taarifa za kadi na pesa za simu huingizwa kwa mtoa huduma wa malipo na sisi hatuzioni, kwa hiyo tafadhali usizitume kwetu.

Maneno haya yanafupisha kifungu cha 8 cha Masharti ya matumizi. Yakitofautiana, Masharti ya matumizi ndiyo yanayotumika.